How to Track Your Order

Once your order has been processed and shipped, you will receive a Shipping Confirmation Email containing your:

• Tracking number

• Your email

Enter your order details directly below (if available on your website):

• Order Number (e.g., #ROL12345)

• Email used during checkout

Tracking Updates

Please note that tracking information may take 24–48 hours to update after your order has shipped.
If your tracking number doesn’t show updates immediately, rest assured that your package is on the way.

Lost or Delayed Packages

If your package shows “Delivered” but you haven’t received it:

1. Check with neighbors or building management.

2. Contact the shipping carrier directly for assistance.

3. If the issue persists after 3 business days, contact us at support@rolstice.shop with your order number.

We will help investigate and work toward a resolution as quickly as possible.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly during checkout.
Rolstice is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If you notice an error right after placing your order, contact us within 12 hours — we’ll do our best to update it before shipment.

Need More Help?

If you have any questions about your order or tracking status, feel free to reach out to us:
📩 Email: support@rolstice.shop
🌐 Contact Page: https://rolstice.shop/pages/contact-us

We’re always happy to assist!